Terms and Conditions

 

Overview 

 

This website is owned and operated by Hannah Buchanan. Throughout the site, the terms “we”, “us” and “our” refer to Hannah Buchanan. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors the portfolio of Hannah Buchanan alongside teaching, commission and information about the company with products and related services to purchase. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

Who can use our website?

 

In order to use our website and/or receive our services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

 

Key commercial terms

 

When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.

The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales is available on the payments page.

The fee for the services and any other charges you may incur in connection with your use of the service, such as taxes and possible transaction fees, will be charged on a monthly basis to your payment method.

 

Returns and Refund Policy

Returns

Our returns policy lasts 30 days from date of purchase. If it’s been more than 30 days since your purchase, we can’t offer you a refund or exchange. To be eligible for a return, your item(s) must be unused and in the same condition that you received it and in its original packaging. To complete your return, we require a receipt or proof of purchase.
 

Refunds (if applicable)


There are certain situations where only partial refunds are granted (if applicable). An item not in its original condition, damaged for reasons not due to our error or damaged in transit may be considered. Once your return is received and inspected, we will send you an email to notify you that we have received your item. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed and a refund will automatically be applied to your credit card or original method of payment, within a certain amount of days.


Late or missing refunds (if applicable)


If you haven’t received a refund yet, first check your bank account. Secondly, contact your credit card company, it may take some time before your refund is officially posted. Thirdly, contact your bank. There is often some processing time before a refund is posted. If you still have not received your refund yet, please contact us at hannah@buchananmail.co.uk


Sale items (if applicable)


Only regular priced items may be refunded, sale items cannot be refunded.


Exchanges (if applicable)


We only replace items if they are defective or damaged. If you need to exchange an item, send us an email at hannah@buchananmail.co.uk and send your item to: Standen Farm, Smarden Rd, Biddenden, Kent, TN27 8JT


Shipping


To return your product, please contact hannah@buchananmail.co.uk.

You will be responsible for the shipping costs when returning your item(s). Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee the safe return of your item.

Retention of right to change offering

 

We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.

Ownership of intellectual property, copyrights and logos

 

The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Hannah Buchanan. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.

Indemnification

 

You agree to indemnify and hold Hannah Buchanan harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.

Limitation of liability

 

To the maximum extent permitted by applicable law, in no event shall Hannah Buchanan, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service. 

To the maximum extent permitted by applicable law, Hannah Buchanan assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

Right to change and modify Terms

 

We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review this page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.

Promotional emails and content

 

You agree to receive from time-to-time promotional messages and materials from us, by email only. If you don't want to receive such promotional materials or notices – please just notify us at any time. 

Preference of law and dispute resolution

 

These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of England and Wales, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in England. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.

Customer support details & contact info

 

Questions about the Terms of Service should be sent to us at hannah@buchananmail.co.uk